Returns and Warranty
Quell offers a 60 day money back guarantee to the original purchaser. If for any reason, within 60 days of purchase, your Quell does not provide you with relief from chronic pain, or you wish to return the device, we will accept the return and refund your purchase price. Quell products purchased from unauthorized resellers are not covered by the money back guarantee.
Please call 1-800-204-6577 and one of our customer service team members will assist you.
If you purchased your Quell from a healthcare professional in your area, please return your device to that healthcare professional.
Quell carries a limited 2 year warranty for the original purchaser against any technical defects. If your device stops functioning during that period, please call the number mentioned above and one of our customer service team members will work with you to understand the issue and give you instructions on how to get your Quell repaired with us. Quell products purchased from unauthorized resellers are not covered by the warranty.
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