Returns and Warranty

Quell offers a 60 day money back guarantee. If for any reason, within 60 days of purchase, your Quell does not provide you with relief from chronic pain, or you wish to return the device, we will accept the return and refund your purchase price. If you bought your Quell device through our Indiegogo campaign or from this website, please call 1-800-204-6577  and one of our customer service team members will process your return.


If you purchased your Quell from a healthcare professional in your area, please return your device to that healthcare professional.


Quell carries a 2 year warranty against any technical defect. If your device stops functioning during that period, please call the number mentioned above and one of our customer service team members will work with you to understand the issue and give you instructions on how to get your Quell repaired with us. We will also provide a loaner device to ensure you continue to receive relief from your chronic pain while your repair is being processed.

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