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Contact Us

NeuroMetrix Inc., the company behind Quell
Bay Colony, 1000 Winter St.
Waltham, MA 02451

Consumers and clinicians call: 1-800-204-6577

For all other questions or customer care needs, please email: customercare@quellrelief.com

Customer Care Hours:
8am to 8pm Eastern Standard Time Monday – Friday
10am to 2pm Eastern Standard Time Saturdays
Except major holidays

For press inquiries: press@quellrelief.com

For investor inquiries: investor@neurometrix.com